Last Updated: 24 Feb 2023
Contact us
Submit an enquiry, book a call or make an appointment to visit us.
Before contacting us, you may explore these commonly accessed pages and services to find the information you need:
- Primary 1 (P1) registration.
- Secondary 1 (S1) posting.
- Post-Secondary Education Institutions (PSEI) admissions.
- Financial matters. You can check your Post-Secondary Education Account (PSEA) or Edusave Account balance by calling the 24-hour hotline at 6260 0777.
- Paying school fees using SAM.
- Obtaining a digitised copy of your results for PSLE, N-Level, O-Level and A-Level examinations.
- Registering as a private candidate for N-Level, O-Level and A-Level examinations.
- Tuition grant matters such as how to apply for the grant or update your employment details.
- Career opportunities.
You can also visit our FAQ page or use self-help tools such as the SchoolFinder and CourseFinder, for quick information.
Get in touch
If you would like to get in touch, we are happy to help.
Write
Send us your enquiries and feedback using the online feedback form.
Call
We encourage you to book a call so that you do not have to wait. We will call you at your preferred time. Callbacks can only be made to Singapore-registered phone numbers.
Make your call appointment at least 1 working day in advance.
Book a callback
You can change or cancel your booking online. You would need a Singapore-registered mobile number to receive a one-time password to make or manage your booking.
For urgent enquiries, you can call our hotline:
During our daily peak period between 11am and 2pm, the waiting time may be at least 15 minutes.
Make your call appointment at least 1 working day in advance.
Book a callback
You can change or cancel your booking online. You would need a Singapore-registered mobile number to receive a one-time password to make or manage your booking.
For urgent enquiries, you can call our hotline:
During our daily peak period between 11am and 2pm, the waiting time may be at least 15 minutes.
Hotline operating hours
Monday to Friday
8.30am to 5.30pm
Closed on weekends and public holidays.
Monday to Friday
8.30am to 5.30pm
Closed on weekends and public holidays.
Visit
A visit to the MOE Customer Service Centre (CSC) is strictly by appointment only. It is for selected services that cannot be completed online or over a call.
Book your visit at least 2 days in advance. Prior to your appointment, our Customer Service Executive may contact you to assist with your enquiry. You may receive a call from us at 6872 2220.
Book a CSC visit
You can change or cancel your booking online. You would need a Singapore-registered mobile number to receive a one-time password to make or manage your booking.
MOE Building, Podium Block
Singapore 138675
Operating hours
Monday to Friday
8.30am to 5.30pm
Closed on weekends and public holidays.
Book your visit at least 2 days in advance. Prior to your appointment, our Customer Service Executive may contact you to assist with your enquiry. You may receive a call from us at 6872 2220.
Book a CSC visit
You can change or cancel your booking online. You would need a Singapore-registered mobile number to receive a one-time password to make or manage your booking.
MOE Customer Service Centre
1 North Buona Vista DriveMOE Building, Podium Block
Singapore 138675
Operating hours
Monday to Friday
8.30am to 5.30pm
Closed on weekends and public holidays.