Change in Singapore Polytechnic's Course Management System in October 2023 and Resultant Impact on Students

Name and Constituency of Member of Parliament

Assoc Prof Jamus Jerome Lim, Sengkang GRC

Question

To ask the Minister for Education (a) whether there was a technical outage caused by a system change in the Singapore Polytechnic course management system at the start of the semester on 16 October 2023; (b) if so, how many students were affected by this event; and (c) how did the Singapore Polytechnic administration address any loss of learning as a result.

Response

1. Since the start of the semester on 16 October 2023, there has been no technical outage in Singapore Polytechnic (SP) to date.

2. All polytechnics, including SP, had switched their Continuing Education and Training course registration to a new system, the Skills Training & Enhancement Portal from the October 2023 Semester. Students and sponsoring companies were informed of the change in advance, and most were onboarded smoothly. Any learners in need of further assistance with the new system can approach SP for support.