A Singapore Government Agency Website How to identify
Official website links end with .gov.sg

Government agencies communicate via .gov.sg website
(e.g. go.gov.sg/open). Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution.
Share sensitive information only on official, secure websites.

Last Updated: 09 Sep 2024

Application: Request assistance

1. Request for assistance

If you are unable to complete the application via the Joint Admissions Exercise Internet System (JAE-IS), submit a request for assistance using the JAE Request Form:



The JAE Request Form will only be available from 4pm on Friday, 10 January 2025 to 4pm on Wednesday, 15 January 2025 (tentative).

Types of requests and supporting documents